March 16, 2020 | Category: Community Update

** Update 3/22/2020**

As we gather information from the Centers for Disease Control and the Nevada Health Response, we’d like to share some resources with you to keep you informed. Check out our COVID-19 Resources Page!

We will continue to update this page as more resources come available.

Important Notice to Our Residents:

During this unsettling time, we’d like to assure everyone that providing a safe and healthy community for our residents and employees is our top priority at Kromer Investments.

We continue to monitor the COVID-19 activity, following guidance and recommendations from the Centers for Disease Control while taking actions to keep our residents, prospective residents, and associates safe. To promote the health and safety of our communities, we will close recreational common areas (pool, gym, etc.) and management will work remotely until at least April 1st.

Let’s work together as a community to limit exposure and promote health and safety for everyone. Here are some ways we can limit exposure:

  • Pay Your Rent Online
    Rent can be paid online at www.kromerinvestments.com
    1. Click “Pay Rent” at the top of the page.
    2. Log in, or click “Sign Up” underneath the log-in box.
    3. It will ask for your account number, which is listed at the top of your lease agreement.
    4. Credit/Debit card payments include a 3.5% convenience fee. Paying via e-check has no fee.
    5. You may also pay over the phone during business hours by calling your leasing office.
  • Submit Work Orders Online
    Work orders can be submitted at www.kromerinvestments.com
    1. Click “Work Order” at the top of the page.
    2. Log in, or click “Sign Up” underneath the log-in box.
    3. It will ask for your account number, which is listed at the top of your lease agreement.
    4. Fill out the form and submit the work order.
    5. You may also submit a work order over the phone by calling your leasing office.
  • Arrange Package Pick-Up
    Packages will not be received in the office until at least April 1st. Please request that your packages be delivered to the door if you will be home, or you can arrange to pick up your packages from a UPS/Fed-Ex/USPS facility.

 

Promoting health and safety will be a community effort, and we thank everyone for doing their part.

 

If you need assistance or have any questions, please contact your leasing office (listed below).

 

Contact Information:

EMERGENCIES:
Fire, Police, or Ambulance – 911

NON-EMERGENCIES:
Police – (775) 334-COPS

COURTESY PATROL:
ALERT Security – (775) 337-1616

INTERNET SUPPORT:
GigaMonster Internet – (775) 205-0222
AT&T – 1-800-288-2020

KROMER INVESTMENTS:
(775) 324-1092
admin@kromerinvestments.com

BRISTLE POINTE APARTMENTS:
(775) 856-2900
bristlepointe@kromerinvestments.com

HOME SUITES APARTMENTS:
(775) 359-8701
homesuites@kromerinvestments.com

LAKEVIEW APARTMENTS:
(775) 825-1173
lakeview@kromerinvestments.com

RIVERWOOD APARTMENTS:
(775) 786-5737
riverwood@kromerinvestments.com

RUBY VISTA APARTMENTS:
(775) 401-6060
rubyvista@kimanagementservices.com

SAND PEBBLE & SPANISH OAKS:
(775) 358-8858
sandpebble@kromerinvestments.com

SIERRA VISTA APARTMENTS:
(775) 432-0575
sierravista@kromerinvestments.com

THE MEADOWS APARTMENTS:
(775) 359-3990
themeadows@kromerinvestments.com

TRUCKEE RIVER TERRACE:
(775) 786-8888
theterrace@kromerinvestments.com

VILLAGE AT WILDCREEK:
(775) 324-7070
wildcreek@kromerinvestments.com

VILLAGE OF THE PINES:
(775) 826-0287
village@kromerinvestments.com

VILLAS AT KEYSTONE CANYON:
(775) 562-2326
villas@kromerinvestments.com

VINEYARDS AT GALLERIA:
(775) 354-0188
vineyards@kromerinvestments.com

WILLOW CREEK VILLAS:
(775) 331-6868
willowcreek@kromerinvestments.com

WOODCHASE CONDOMINIUMS:
(775) 852-0303
woodchase@kromerinvestments.com